B&C Auto Pros
3815 Broad St, Sumter, South Carolina, 29154
B&C Auto Pros is a shop with a modern facility and a team that many customers find professional and helpful. They are often praised for their clear communication and ability to handle complex repairs. However, there is a significant number of negative reviews citing poor communication, long wait times, and issues with repair quality. It seems to be a shop that has grown quickly, and some customers feel that the service quality has become inconsistent as a result.
We analyze 72 public reviews for B&C Auto Pros using our data models and filter out spam to highlight only authentic feedback.
If you have a complex repair, ask for a clear timeline and regular updates; the shop can get very busy.
✓ What Works Well
- Modern, state-of-the-art facility
- Professional and friendly staff
- Good communication on repair options
✗ Areas to Improve
- Inconsistent repair quality
- Long wait times for major repairs
- Poor communication in some cases
- Do they offer courtesy cars?
- Are they reliable for major engine work?
- Do they warranty their work?
They fixed my car when others couldn't.
Communication was poor and they didn't fix the problem.
Great service, but the staff seems to be constantly changing.
- Category Automobile
- Neighborhood Sumter
- City Sumter
- State South Carolina
- Postcode 29154
- Country United States
