Big O Tires
601 S Memorial Dr, New Castle, Indiana, 47362
This Big O Tires location is a bit of a mixed bag. Many customers praise the friendly, helpful staff and the quick service. However, there are some recurring complaints about mechanical errors, upselling, and inconsistent communication. It's a convenient spot, but some customers feel the service quality has been inconsistent over time.
We analyze 74 public reviews for Big O Tires using our data models and filter out spam to highlight only authentic feedback.
Always double-check their work, especially for simple things like lug nut torque or fluid levels.
✓ What Works Well
- Friendly staff
- Fast service
- Convenient location
✗ Areas to Improve
- Mechanical errors
- Upselling pressure
- Inconsistent communication
- How long is the wait?
- Do you do state inspections?
- Why is my car leaking?
Fast and friendly.
Great service, but watch the upsells.
Had a bad experience with a repair.
- Category Automobile
- Neighborhood New Castle
- City New Castle
- State Indiana
- Postcode 47362
- Country United States
