Riley & Sons Collision of New Castle
421 New York Ave, New Castle, Indiana, 47362
Riley & Sons is a well-regarded collision center, with many customers praising their high-quality work and professional, communicative staff. While there are some complaints about long wait times and occasional communication issues, the majority of people feel they get excellent results and appreciate the effort the team puts into the repairs.
We analyze 65 public reviews for Riley & Sons Collision of New Castle using our data models and filter out spam to highlight only authentic feedback.
Ask for a detailed estimate and keep in touch with your advisor; they are generally good about updates if you ask.
✓ What Works Well
- High-quality repairs
- Professional staff
- Good communication
✗ Areas to Improve
- Long wait times
- Occasional communication issues
- Busy shop
- How long will the repair take?
- Do you work with my insurance?
- Can you help with a rental car?
Car looks brand new.
Professional and friendly.
Smooth insurance process.
- Category Automobile
- Neighborhood New Castle
- City New Castle
- State Indiana
- Postcode 47362
- Country United States
