Automobile · Auto Body Shop
Caliber Collision
5511 Nicholson Ln, Rockville, Maryland, 20852
Google Maps
Updated: 19 May 2026
Authenticity Score: 60/100
About
Caliber Collision in Rockville has a very polarized reputation. Some customers report excellent, professional service and high-quality repairs. However, a significant number of reviewers complain about poor communication, long delays, and subpar workmanship. The inconsistency in service quality makes this a risky choice for some.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
18
Lowest rating
We analyze 74 public reviews for Caliber Collision using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Request regular, proactive updates on your repair status.
Auto body repair
Insurance claims
Pros & Cons
✓ What Works Well
- Professional and friendly staff
- High-quality body work for some
- Good insurance coordination
✗ Areas to Improve
- Poor communication and updates
- Long repair delays
- Inconsistent workmanship
Frequently Asked Questions
- How long will my repair take?
- Do you provide status updates?
- Do you use OEM parts?
User Feedback
Gabriel is a standout employee.
Communication is a major issue.
Workmanship is hit or miss.
Quick Info
- Category Automobile
- Neighborhood Rockville
- City Rockville
- State Maryland
- Postcode 20852
- Country United States
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