CARSTAR Collision Express
3705 Carolina Beach Rd, Wilmington, North Carolina, 28412
CARSTAR Collision Express is a polarizing shop. Some customers have had seamless, professional experiences with great results, while others have faced significant delays, poor communication, and even claims of missing items or shoddy workmanship. It seems like a shop that can do great work when things go right, but struggles when complications arise.
We analyze 74 public reviews for CARSTAR Collision Express using our data models and filter out spam to highlight only authentic feedback.
Document the condition of your car thoroughly before dropping it off, including taking photos of the interior.
✓ What Works Well
- Seamless insurance coordination
- Friendly front office
- Good paint matching
✗ Areas to Improve
- Long delays
- Poor communication
- Inconsistent repair quality
- Why is my repair taking so long?
- Do you provide updates?
- Why are there new scratches?
Great results, bad updates
Be prepared for delays
Front office is sweet
- Category Automobile
- Neighborhood Wilmington
- City Wilmington
- State North Carolina
- Postcode 28412
- Country United States
