Automobile · Collision Repair

Hendrick Collision Jeff Gordon Chevrolet

228 College Rd, Wilmington, North Carolina, 28403

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Hendrick Collision at Jeff Gordon Chevrolet is a shop that gets mixed reviews. Many customers are very happy with the professional service and the quality of the repairs, often praising specific staff members. However, there is a significant number of complaints about poor communication, long delays, and some serious quality control issues. It seems like a shop that can be great, but you need to be vigilant.

Our Review Process
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We analyze 74 public reviews for Hendrick Collision Jeff Gordon Chevrolet using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 60/100
Pro Tip

Ask for a specific point of contact and follow up with them directly to avoid communication gaps.

Collision Repair
Paint Matching
Pros & Cons

✓ What Works Well

  • Professional staff
  • Good paint/body work
  • Easy insurance process

✗ Areas to Improve

  • Poor communication
  • Long delays
  • Quality control issues
Frequently Asked Questions
  • How long will my repair take?
  • Why is there a delay?
  • Do you offer loaner cars?
User Feedback

Great results, bad updates

Be prepared to wait

Staff is helpful