Automobile · General Auto Repair
Certified Automotive Solutions
17 Upham St, Melrose, Massachusetts, 02176
Google Maps
Updated: 19 May 2026
Authenticity Score: 78/100
About
This shop has a very mixed reputation. Many customers are thrilled with the professional service, clear communication, and fair pricing. However, there are some very serious complaints about dishonest practices, poor repair quality, and even potential scams. It's a place where you need to be very careful and do your research.
Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
17
Lowest rating
We analyze 76 public reviews for Certified Automotive Solutions using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Get a second opinion before committing to a major repair.
Repair quality
Customer service
Pros & Cons
✓ What Works Well
- Professional and friendly staff
- Clear communication
- Fair pricing for some
✗ Areas to Improve
- Dishonest practices
- Poor repair quality
- Potential scams
Frequently Asked Questions
- Can I trust their diagnostic?
- Are they honest about pricing?
- How long will the repair take?
User Feedback
Great service
Dishonest and poor quality
Hit or miss
Quick Info
- Category Automobile
- Neighborhood Melrose
- City Melrose
- State Massachusetts
- Postcode 02176
- Country United States
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