Spa Gloss
955 Main St, Melrose, Massachusetts, 02176
Spa Gloss is generally well-liked for its clean, modern, and chic atmosphere. Many customers appreciate the professional staff and the wide selection of colors. However, there are consistent complaints about the lack of traditional massage chairs, which some find disappointing for a 'spa' experience. Customer service is usually praised, but there are isolated reports of rudeness and issues with payment policies. It is often recommended as a great spot for groups.
We analyze 78 public reviews for Spa Gloss using our data models and filter out spam to highlight only authentic feedback.
If you are looking for a traditional massage chair experience, this might not be the right spot; it's better for a social, group setting.
✓ What Works Well
- Clean, modern, and chic environment
- Professional and friendly staff
- Great selection of colors and products
✗ Areas to Improve
- Lack of traditional massage chairs
- Some reports of rushed service
- Issues with payment and tipping policies
- Do they have massage chairs?
- Is it good for a solo visit?
- Are their prices competitive?
The salon is so clean and bright.
I missed the massage chairs, but the service was good.
Great spot to go with friends.
- Category Personal Care
- City Melrose
- State Massachusetts
- Postcode 02176
- Country United States
