Food & Beverage · Fast Food
Chipotle Mexican Grill
3600 W Genesee St, Syracuse, New York, 13219
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Updated: 18 May 2026
Authenticity Score: 76/100
About
This Chipotle location is frequently criticized for long wait times, inconsistent portions, and cleanliness issues. While some customers still enjoy the food, many feel that the service and quality have declined significantly. It's a spot that often leaves people feeling frustrated rather than satisfied.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Chipotle Mexican Grill using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
65/100
Value for Money
50/100
Pro Tip
Order online to avoid the long line, but check your bag.
Drive-thru available
Online ordering
Pros & Cons
✓ What Works Well
- Good food (when made right)
- Fast service (occasionally)
✗ Areas to Improve
- Long wait times
- Inconsistent portions
- Dirty dining area
Frequently Asked Questions
- Why is the line so long?
- Why are the portions so small?
- Is the store clean?
User Feedback
Service has gone downhill.
Portions are skimpy.
Dining area is often filthy.
Quick Info
- Category Food & Beverage
- Neighborhood Syracuse
- City Syracuse
- State New York
- Postcode 13219
- Country United States
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