Dollar General
Retail & Malls · Discount Retail

Dollar General

606 Butternut St, Syracuse, New York, 13208

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

This Dollar General is widely criticized for its poor cleanliness, disorganized aisles, and inconsistent customer service. While some customers appreciate the convenience and low prices, many report significant issues with staff behavior and store maintenance. It's a hit-or-miss experience that many locals try to avoid.

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We analyze 76 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 40/100
Crowd Management 35/100
Pro Tip

Check the aisles carefully; stock is often left in boxes rather than on the shelves.

Stocking: Low
Wait Times: Moderate
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good prices
  • Some friendly staff

✗ Areas to Improve

  • Dirty and disorganized
  • Poor customer service
  • Stock issues
Frequently Asked Questions
  • Why is the store so messy?
  • Are the employees helpful?
  • Why are the aisles blocked?
User Feedback

Great for quick deals if you can find what you need.

The store needs better organization and more staff.

Staff are friendly, but the store is often a mess.