CleanSlate Outpatient Addiction Medicine
1020 W Lackawanna Ave, Scranton, Pennsylvania, 18504
Many patients credit this center with saving their lives and helping them maintain long-term sobriety. The staff and management are frequently praised for their compassion, respect, and genuine care. However, there are significant complaints regarding billing practices, with some patients feeling scammed or overcharged. While the clinical support is highly valued, the administrative side seems to be a major source of frustration for some.
We analyze 78 public reviews for CleanSlate Outpatient Addiction Medicine using our data models and filter out spam to highlight only authentic feedback.
Keep your own records of all payments and receipts, as some patients have reported discrepancies in billing.
✓ What Works Well
- Life-saving support and counseling
- Compassionate and respectful staff
- Clean and welcoming environment
✗ Areas to Improve
- Confusing or unfair billing practices
- Occasional long wait times
- Communication issues with administrative staff
- How does the billing process work?
- Can I request the same doctor?
- What support services are available?
They really care about my recovery.
The billing department needs to be more transparent.
I feel safe and respected here.
- Category Health & Medical
- Neighborhood West Scranton
- City Scranton
- State Pennsylvania
- Postcode 18504
- Country United States
