Concentra Urgent Care
315 W Main St, Norwich, Connecticut, 06360
Concentra in Norwich is primarily used for work-related services like physicals and drug testing. Many patients find the staff friendly and professional, and appreciate the efficiency of these specific services. However, there are significant complaints about long wait times, even with appointments, and occasional rudeness from administrative staff. It is generally viewed as a functional facility for work requirements rather than a primary medical care provider.
We analyze 76 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you are going for a work-related service, try to arrive early or book an appointment, but be prepared for potential delays.
✓ What Works Well
- Efficient for work-related services
- Friendly and professional staff
- Clean facility
✗ Areas to Improve
- Long wait times
- Inconsistent administrative communication
- Rudeness from some front desk staff
- Do I need an appointment?
- How long will the drug test take?
- Do you accept walk-ins?
Great for work physicals and drug screens.
Wait times can be very long.
Staff is generally helpful, but the process can be slow.
- Category Health & Medical
- City Norwich
- State Connecticut
- Postcode 06360
- Country United States
