Crest Collision
420 Lexington Dr, Plano, Texas, 75075
This shop has a very polarized reputation. Many customers praise the professional, efficient, and high-quality service, often noting that their cars look brand new. However, there are significant complaints about long delays, poor communication, and issues with repair quality that required multiple returns. It seems to be a shop where the experience can vary significantly depending on the advisor.
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✓ What Works Well
- Professional and friendly staff
- Excellent paint and body work
- Helpful with insurance coordination
✗ Areas to Improve
- Long repair delays
- Inconsistent communication
- Issues with repair quality
- How long will the repair take?
- Do you work with my insurance?
- Is the paint match guaranteed?
My car looks brand new, great service.
Communication was a nightmare, felt ghosted.
Professional and efficient, highly recommend.
- Category Automobile
- City Plano
- State Texas
- Postcode 75075
- Country United States
