Huffines Hyundai Plano Service
909 Coit Rd, Plano, Texas, 75075
Huffines Hyundai generally gets high marks for its clean facility, friendly advisors, and efficient service. Many customers appreciate the video updates and the comfortable waiting area. However, there are recurring complaints about upselling unnecessary services and some issues with communication regarding warranty work. It is a solid dealership experience, but like many others, it pays to be an informed customer.
We analyze 73 public reviews for Huffines Hyundai Plano Service using our data models and filter out spam to highlight only authentic feedback.
Ask for a breakdown of the 'shop charge' before approving work.
✓ What Works Well
- Clean and comfortable waiting area
- Friendly and professional advisors
- Video updates on vehicle status
✗ Areas to Improve
- Upselling of unnecessary services
- Inconsistent warranty support
- Occasional communication gaps
- Is the diagnostic fee covered by warranty?
- Why are there extra shop charges?
- Can I book a complimentary service online?
Great dealership experience overall.
Be careful with the extra service recommendations.
Advisors like Luke and Matthew are highly recommended.
- Category Automobile
- City Plano
- State Texas
- Postcode 75075
- Country United States
