Health & Medical · Pharmacy

CVS

24950 Franz Rd, Katy, Texas, 77493

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This CVS is a source of significant frustration for many customers, especially regarding the pharmacy. Reports of rude staff, long wait times, and poor communication are common. While some customers have had positive experiences, the overall consensus is that the service is often disorganized and unprofessional.

Our Review Process
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Most Relevant
14
Newest
20
Highest rating
20
Lowest rating

We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 45/100
Admin Efficiency 35/100
Pro Tip

If you need a prescription filled, try calling ahead, but be prepared for potential delays.

Drive-thru available
MinuteClinic
Pros & Cons

✓ What Works Well

  • Some friendly staff
  • Convenient location

✗ Areas to Improve

  • Rude staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why is the pharmacy so slow?
  • Are my prescriptions ready?
  • Why is the service so rude?
User Feedback

Pharmacy is a headache

Staff can be hit or miss

Avoid if you're in a rush