Health & Medical · Pharmacy
Walgreens
5161 Franz Rd, Katy, Texas, 77493
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Updated: 20 May 2026
Authenticity Score: 58/100
About
This Walgreens is widely criticized for its slow pharmacy service, poor communication, and rude staff. Many customers report long wait times, incorrect prescriptions, and a general lack of care. While some staff members are praised, the overall experience is often described as frustrating and unprofessional.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
40/100
Admin Efficiency
30/100
Pro Tip
If you have complex prescriptions, you might want to consider a different pharmacy to avoid the long wait times.
Drive-thru available
Photo services
Pros & Cons
✓ What Works Well
- Some friendly staff
- Convenient location
✗ Areas to Improve
- Slow pharmacy service
- Poor communication
- Rude staff
Frequently Asked Questions
- Why is the pharmacy so slow?
- Are my prescriptions ready?
- Why is the service so rude?
User Feedback
Pharmacy is a headache
Staff can be hit or miss
Avoid if you're in a rush
Quick Info
- Category Health & Medical
- Neighborhood Katy
- City Katy
- State Texas
- Postcode 77493
- Country United States
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