Health & Medical · Pharmacy

Walgreens

3120 N Fry Rd, Katy, Texas, 77449

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

The pharmacy here is a source of major frustration for many. While a few staff members are praised for being helpful, the majority of reviews highlight long wait times, rude service, and issues with prescription fulfillment. Customers often feel ignored at the drive-thru and frustrated by inconsistent store hours. It is definitely not the spot if you are in a hurry.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 30/100
Pro Tip

If you need a prescription fast, try the HEB pharmacy down the street instead.

Drive-thru Pharmacy
Curbside Pickup
Pros & Cons

✓ What Works Well

  • Some helpful individual staff
  • Convenient location
  • Wide product variety

✗ Areas to Improve

  • Extremely slow pharmacy
  • Rude customer service
  • Inconsistent hours
Frequently Asked Questions
  • Why is the drive-thru always closed?
  • Are my prescriptions actually ready?
  • Why is the staff so rude?
User Feedback

Pharmacy wait times are a nightmare.

Some staff are spot on, others are just plain mean.

Don't trust the online inventory.