CVS
Health & Medical · Pharmacy

CVS

9040 Mentor Ave, Mentor, Ohio, 44060

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This CVS pharmacy faces significant criticism regarding its customer service, particularly in the pharmacy department. Many customers report long wait times, rude staff, and difficulty getting prescriptions filled. While some visitors have had positive experiences with specific staff members, the overall sentiment is quite negative, with many recommending alternative pharmacies.

Our Review Process
20
Most Relevant
10
Newest
18
Highest rating
20
Lowest rating

We analyze 68 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 40/100
Pro Tip

If you have recurring prescriptions, consider transferring them to a pharmacy with better reviews.

Pharmacy Services
Convenient Location
Pros & Cons

✓ What Works Well

  • Some helpful staff members
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Rude customer service
  • Difficulty with prescriptions
Frequently Asked Questions
  • Why is the pharmacy closed?
  • Can I get my prescription transferred?
  • Is the staff helpful?
User Feedback

Avoid this pharmacy

Staff needs better training

Long hold times