Speedway
9369 Mentor Ave, Mentor, Ohio, 44060
This Speedway location is a mixed bag, often frustrating locals with broken pumps and inconsistent service. While some staff members are praised for being helpful and friendly, many reviews highlight rude behavior and poor store maintenance. The facility frequently faces complaints about cleanliness, particularly in the restrooms and fountain drink areas. Food quality is hit-or-miss, with some customers enjoying the snacks while others report stale or poorly prepared items. Overall, it serves as a convenient stop, but the operational issues keep it from being a top-tier spot.
We analyze 73 public reviews for Speedway using our data models and filter out spam to highlight only authentic feedback.
Check the pumps before paying, as many are frequently out of order.
✓ What Works Well
- Convenient 24/7 access
- Helpful staff members like Jay and Van
- Good rewards program
✗ Areas to Improve
- Frequent broken pumps
- Poor restroom cleanliness
- Rude and unprofessional staff
- Why are the pumps always broken?
- Is the restroom clean today?
- Why is the staff so rude?
Staff needs better training on customer service.
Maintenance of pumps and facilities is lacking.
Some employees are genuinely great, but others ruin the experience.
- Category Other
- City Mentor
- State Ohio
- Postcode 44060
- Country United States
