CVS
7301 Lakeshore Blvd, Mentor, Ohio, 44060
This pharmacy is a source of significant frustration for many customers, primarily due to long wait times, poor communication, and perceived incompetence. While a few staff members are praised for their dedication and helpfulness, the overall sentiment is negative, with many reporting difficulty getting prescriptions filled or reaching anyone by phone. It is a polarizing location where experiences vary wildly.
We analyze 79 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
The front store staff is often more helpful than the pharmacy team.
✓ What Works Well
- Some staff are very helpful
- Convenient location
- Good coupon program
✗ Areas to Improve
- Extremely long wait times
- Difficulty reaching staff by phone
- Inconsistent prescription filling
- Why is it so hard to reach someone?
- Are my prescriptions ready?
- Why are the prices so high?
Pharmacy is often understaffed.
Some pharmacists go above and beyond.
Avoid if you need quick service.
- Category Health & Medical
- Neighborhood Mentor
- City Mentor
- State Ohio
- Postcode 44060
- Country United States
