DFW Collision - Grapevine
316 E Dallas Rd, Grapevine, Texas, 76051
DFW Collision in Grapevine has a very polarized reputation. While some customers have had great experiences with specific staff members, there is a significant number of complaints regarding upselling, poor communication, and inconsistent repair quality. It seems to be a shop where your experience depends heavily on which advisor you work with and the nature of the repair.
We analyze 76 public reviews for DFW Collision - Grapevine using our data models and filter out spam to highlight only authentic feedback.
Always ask for a second opinion if you are quoted for major repairs during a routine visit.
✓ What Works Well
- Helpful and friendly staff
- Good for routine maintenance
- Convenient online scheduling
✗ Areas to Improve
- Aggressive upselling
- Inconsistent repair quality
- Communication issues
- Do you honor tire warranties?
- Can I get a same-day oil change?
- Why was my repair delayed?
Great service if you get the right person.
Watch out for unnecessary upsells.
Reliable for basic tire work.
- Category Automobile
- Neighborhood Grapevine
- City Grapevine
- State Texas
- Postcode 76051
- Country United States
