Retail & Malls · Craft Store

Hobby Lobby

2711 Crossroads Blvd, Waterloo, Iowa, 50702

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

Shoppers love the massive variety of craft supplies and home decor, often finding it a fun place to browse. However, the experience is frequently marred by long checkout lines and difficulty finding staff for help. While many employees are praised for being helpful, others are described as indifferent. Pricing is a common point of contention, with some customers feeling that items are marked up just to be put on 'sale'.

Our Review Process
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We analyze 69 public reviews for Hobby Lobby using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 88/100
Crowd Management 40/100
Pro Tip

Check the app for weekly coupons before you head to the register.

Store Organization: Good
Staff Availability: Low
Pros & Cons

✓ What Works Well

  • Huge selection of crafts
  • Fun to browse
  • Good sales

✗ Areas to Improve

  • Long checkout lines
  • Hard to find staff
  • Pricing transparency issues
Frequently Asked Questions
  • Are there any sales today?
  • Why is the line so long?
  • Do you have this specific yarn?
User Feedback

Love the store, but I hate waiting in line.

Great stuff, but watch the prices.

Staff in the frame department are rock stars.