Empire Visionworks
2921 Erie Blvd E, Syracuse, New York, 13224
This location is a mixed bag. Some customers have had great experiences with friendly staff and quick service. However, there is a significant number of complaints about poor hygiene, rushed or incomplete eye exams, and rude or disorganized staff. It seems like a place where the experience can vary wildly depending on who you interact with.
We analyze 74 public reviews for Empire Visionworks using our data models and filter out spam to highlight only authentic feedback.
If you're concerned about hygiene, don't hesitate to ask them to sanitize the equipment in front of you.
✓ What Works Well
- Friendly staff
- Quick service
- Good selection
✗ Areas to Improve
- Poor hygiene
- Rushed exams
- Disorganized
- How long until my glasses are ready?
- Do you take my insurance?
- Why is the wait so long?
Staff is hit or miss
Place needs a cleaning
Great service, but be prepared for a wait
- Category Retail & Malls
- Neighborhood Syracuse
- City Syracuse
- State New York
- Postcode 13224
- Country United States
