Retail & Malls · Discount Retail
Dollar General
232 N Main St, Massena, New York, 13662
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Updated: 20 May 2026
Authenticity Score: 83/100
About
This location has seen improvements recently, with many customers praising the new management and cleaner store environment. While there are still occasional complaints about service and clutter, the general sentiment is positive. It's a popular spot for quick household needs and bargain hunting.
Our Review Process
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Newest
20
Highest rating
17
Lowest rating
We analyze 69 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
70/100
Pro Tip
The Saturday $5 off $25 coupon is a great way to save extra here.
Cleanliness: Improved
Staff: Helpful
Pros & Cons
✓ What Works Well
- Friendly staff
- Good deals
- Clean and organized (post-remodel)
✗ Areas to Improve
- Occasional service issues
- Clutter in aisles
- Long checkout lines
Frequently Asked Questions
- Is the store remodeled?
- Are they open late?
- Do they have good sales?
User Feedback
Much better since the remodel.
Staff is usually helpful.
Great for quick household items.
Quick Info
- Category Retail & Malls
- City Massena
- State New York
- Postcode 13662
- Country United States
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