Frenchie's Chevrolet, INC.
255 E Orvis St, Massena, New York, 13662
Frenchie's has a loyal following who appreciate the friendly, small-town feel and the owner's personal involvement. However, there are significant complaints regarding communication, parts delays, and some customers feeling like they were sold 'lemons' or overcharged. It's a mixed bag depending on the department.
We analyze 70 public reviews for Frenchie's Chevrolet, INC. using our data models and filter out spam to highlight only authentic feedback.
If you're buying used, get an independent inspection first, as some customers have had issues with vehicle condition.
✓ What Works Well
- Friendly owner and staff
- Good sales experience
- Helpful in emergency situations
✗ Areas to Improve
- Poor communication on repairs
- Long wait times for parts
- Concerns about vehicle quality
- Do you offer loaner cars?
- Is this repair covered under warranty?
- Why is my repair taking so long?
They treated me like family.
Communication is a major issue here.
Great sales team, but service needs work.
- Category Automobile
- Neighborhood Massena
- City Massena
- State New York
- Postcode 13662
- Country United States
