Personal Care · Hair Salon
SMARTSTYLE
43 Stephenville St, Massena, New York, 13662
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Updated: 18 May 2026
Authenticity Score: 65/100
About
SmartStyle in Massena is a convenient option for basic haircuts, but experiences are highly inconsistent. While some customers praise specific stylists for their friendliness and skill, many others report poor service, long wait times, and unprofessional behavior. It is a budget-friendly choice, but quality can be hit-or-miss.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for SMARTSTYLE using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
60/100
Staff Behavior
55/100
Pro Tip
Request a specific stylist if you have a preferred look.
Walk-ins welcome
Budget-friendly
Pros & Cons
✓ What Works Well
- Convenient location
- Affordable
- Some friendly stylists
✗ Areas to Improve
- Inconsistent quality
- Long wait times
- Unprofessional behavior
Frequently Asked Questions
- Do I need an appointment?
- Are they good with kids?
- Is it clean?
User Feedback
Molly is great
Fast and cheap
Wait times can be long
Quick Info
- Category Personal Care
- Neighborhood Massena
- City Massena
- State New York
- Postcode 13662
- Country United States
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