Dominion Service Company
4023 Old US 23, Suite 103, Brighton, Michigan, 48114
Dominion Service Company is highly regarded for its professional and knowledgeable technicians. Customers frequently praise their honesty, lack of pushy sales tactics, and willingness to explain repairs in detail. The office staff is also noted for being helpful and communicative. While some minor issues with parts availability or scheduling have occurred, the overall sentiment is very positive, with many customers considering them their go-to for HVAC needs.
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Ask about their maintenance membership; it often provides priority service and discounts on repairs.
✓ What Works Well
- Honest and knowledgeable technicians
- No high-pressure sales tactics
- Excellent office communication
✗ Areas to Improve
- Occasional scheduling mix-ups
- Wait times for specific parts
- Do you offer maintenance memberships?
- Can you provide weekend emergency service?
- How do you determine the size of the HVAC system?
They didn't try to upsell me on anything.
Technicians are thorough and clean up after themselves.
Great experience from the office to the install.
- Category Home Services
- City Brighton
- State Michigan
- Postcode 48114
- Country United States
