5942 Whitmore Lake Rd, Brighton, Michigan, 48116
This company has a polarized reputation. Many customers are extremely happy with the quality of the windows and the professionalism of the installation crews. However, there is a significant number of complaints regarding aggressive, high-pressure sales tactics and poor communication from management. While the product itself is often rated highly, the sales experience can be a major deterrent for many potential customers.
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If you feel pressured during a sales presentation, don't hesitate to ask them to leave; a reputable company will respect your boundaries.
✓ What Works Well
✗ Areas to Improve
Windows are great, but the sales pitch was exhausting.
Installers were perfectionists and very clean.
Management was dismissive when issues arose.