Automobile · Auto Repair
Don's Auto
1440 Electric Ave, Lackawanna, New York, 14218
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Updated: 19 May 2026
Authenticity Score: 92/100
About
Don's Auto is a highly regarded family-run shop in Lackawanna. Customers consistently praise Chris and his team for their honesty, fair pricing, and professional work. While there are occasional reports of mixed experiences, the overwhelming majority of reviews are glowing, with many loyal customers who wouldn't go anywhere else.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
17
Lowest rating
We analyze 73 public reviews for Don's Auto using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
91/100
Transparency
90/100
Pro Tip
They offer an app for scheduling appointments, which is very convenient for customers.
Family Owned
App Scheduling
Pros & Cons
✓ What Works Well
- Honest and trustworthy
- Fair pricing
- Professional and kind
✗ Areas to Improve
- Occasional communication issues
- Some reports of poor service
- Mixed experiences with repairs
Frequently Asked Questions
- Are they honest about repairs?
- Do they offer quick service?
- Is it a family-owned business?
User Feedback
Chris is the best.
Honest and reasonably priced.
Great work, fair price.
Quick Info
- Category Automobile
- Neighborhood Lackawanna
- City Lackawanna
- State New York
- Postcode 14218
- Country United States
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