Health & Medical · Pharmacy

Walgreens

1328 Abbott Rd, Lackawanna, New York, 14218

Google Maps Updated: 20 May 2026
Authenticity Score: 62/100
About

This pharmacy is currently struggling with high demand, leading to long wait times and frustrated customers. While some staff members are praised for their professionalism, many reviewers report poor communication, long delays, and rude service. It is a high-stress environment that is currently failing to meet customer expectations.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 25/100
Pro Tip

Call ahead and verify your prescription status before making the trip.

Pharmacy Services
Photo Services
Pros & Cons

✓ What Works Well

  • Some professional staff
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Poor communication
  • Rude service
Frequently Asked Questions
  • Why is the wait so long?
  • Is my prescription ready?
  • Are they understaffed?
User Feedback

Pharmacy is a joke.

Staff is overwhelmed.

Switching pharmacies.