Automobile · Dealership Service
Doug Smith Subaru Service
501 W Main St, American Fork, Utah, 84003
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Updated: 19 May 2026
Authenticity Score: 85/100
About
Doug Smith Subaru Service in American Fork is generally well-regarded for its professional, thorough, and communicative service. Many customers appreciate the video updates and the convenience of loaner cars. While some find the pricing high, the quality of work and customer service are consistently praised, making it a trusted choice for Subaru owners.
Our Review Process
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15
Newest
20
Highest rating
19
Lowest rating
We analyze 74 public reviews for Doug Smith Subaru Service using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
80/100
Transparency
75/100
Pro Tip
Ask for a loaner car when booking if you have a major repair.
Loaner cars
Video updates
Pros & Cons
✓ What Works Well
- Professional and thorough
- Good communication
- Loaner cars available
✗ Areas to Improve
- High pricing
- Occasional communication issues
- Long wait times
Frequently Asked Questions
- Do they offer loaner cars?
- Are they good with warranty work?
- Do they offer free estimates?
User Feedback
They saved my vacation.
Staff was rude.
Great customer service.
Quick Info
- Category Automobile
- City American Fork
- State Utah
- Postcode 84003
- Country United States
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