European Wax Center
14722 Baltimore Ave, Laurel, Maryland, 20707
European Wax Center in Laurel is a popular choice for waxing, with many clients praising the friendly and professional waxers like Kayla, Zoe, and Caty. The salon is generally described as clean and efficient. However, there are significant complaints regarding customer service, including issues with scheduling, high staff turnover, and occasional rude or discriminatory behavior. While many have great experiences, the inconsistency in service and management issues are a recurring theme in the reviews.
We analyze 74 public reviews for European Wax Center using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly and professional waxers
- Clean and efficient service
- Good results for most clients
✗ Areas to Improve
- Poor customer service and management
- High staff turnover
- Scheduling and communication issues
- Who is the best waxer for sensitive skin?
- How do I book an appointment?
- Are they still requiring masks?
Kayla is amazing, I love her.
Great service, but the front desk is a mess.
Hit or miss depending on the staff.
- Category Personal Care
- Neighborhood Laurel
- City Laurel
- State Maryland
- Postcode 20707
- Country United States
