Automobile · Collision Center

Farmington Hills Collision Center

34600 W 8 Mile Rd, Farmington Hills, Michigan, 48335

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This collision center receives a mix of glowing and very negative reviews. Many customers are happy with the quality of work and the friendly staff, often noting that their cars look brand new. However, there are consistent complaints about communication, delays, and occasional issues with repair quality. It seems to be a shop that can do great work but struggles with consistency and customer service.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Farmington Hills Collision Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 65/100
Pro Tip

Ask for a clear timeline and insist on regular updates to avoid frustration.

Quality body work
Friendly staff
Pros & Cons

✓ What Works Well

  • High-quality repair work
  • Friendly and professional staff
  • Good communication when it works

✗ Areas to Improve

  • Inconsistent communication
  • Repair delays
  • Occasional quality control issues
Frequently Asked Questions
  • How long will the repair take?
  • Do they provide status updates?
  • Is the work guaranteed?
User Feedback

Great work, looks brand new

Communication is frustrating

Mixed experiences, hit or miss