Automobile · Auto Repair & Tire
Firestone Complete Auto Care
1601 Knoxville Ave, Peoria, Illinois, 61603
Google Maps
Updated: 19 May 2026
Authenticity Score: 45/100
About
Firestone on Knoxville Ave has a very poor reputation. Customers consistently report long wait times, poor communication, and aggressive upselling. There are numerous allegations of poor workmanship, and many customers feel they have been cheated or manipulated. It is a shop that should be approached with extreme caution.
Our Review Process
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17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
35/100
Transparency
30/100
Pro Tip
Always get a second opinion before authorizing major repairs here.
Tire specialist
Online booking
Pros & Cons
✓ What Works Well
- Helpful in emergencies (some)
- Convenient location
- Friendly staff (some)
✗ Areas to Improve
- Aggressive upselling
- Poor communication
- Inconsistent quality
Frequently Asked Questions
- Do they offer a warranty?
- Why is the quote so high?
- Can I trust their diagnosis?
User Feedback
Fixed my tire for free, great service.
Tried to scam me on unnecessary repairs.
Very slow and poor communication.
Quick Info
- Category Automobile
- City Peoria
- State Illinois
- Postcode 61603
- Country United States
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