Five Star Home Services Dayton
2960 W Enon Rd, Suite 303, Xenia, Ohio, 45385
This company gets mixed reviews, with many customers loving the individual technicians while others express frustration with corporate processes. When the work is done well, it is described as top-notch and professional. However, there are recurring complaints about high diagnostic fees and aggressive upselling tactics. Some clients feel they get great value, while others feel the pricing is a bit steep for the service provided. It seems to be a hit-or-miss experience depending on the specific crew assigned.
We analyze 75 public reviews for Five Star Home Services Dayton using our data models and filter out spam to highlight only authentic feedback.
Clarify all diagnostic fees over the phone before booking to avoid surprises when the technician arrives.
✓ What Works Well
- Skilled and friendly field technicians
- Same-day service availability
- Comprehensive service offerings
✗ Areas to Improve
- High diagnostic and service fees
- Aggressive upselling of unnecessary services
- Inconsistent office communication
- Why is there a high diagnostic fee?
- Do you offer financing for major repairs?
- Are your technicians background-checked?
Technicians are great, but the office policies feel deceptive.
Good work, but definitely get a second opinion on big quotes.
Fast response for emergency plumbing issues.
- Category Home Services
- City Xenia
- State Ohio
- Postcode 45385
- Country United States
