Kettering Health Urgent Care - Xenia
50 Progress Dr, Xenia, Ohio, 45385
Patients are split on their experience here. Many appreciate the quick check-in and efficient service, especially for minor injuries. However, others report feeling rushed, unheard, or dismissed by providers. Communication regarding test results and follow-up care is a major pain point. Some feel the staff lacks empathy, while others find them professional and kind.
We analyze 79 public reviews for Kettering Health Urgent Care - Xenia using our data models and filter out spam to highlight only authentic feedback.
Check the facility website's 'View Profile' section for specific service capabilities before heading in to avoid being turned away.
✓ What Works Well
- Fast check-in and short wait times
- Clean and organized facility
- Some staff members are very friendly and professional
✗ Areas to Improve
- Poor follow-up on test results
- Providers often seem rushed or dismissive
- Inconsistent communication regarding services offered
- Why was I not called back with my test results?
- Do you treat chest pain or specific injuries?
- Why is the billing process so confusing?
Efficient for simple needs
Staff can be hit or miss
Communication needs a major boost
- Category Health & Medical
- City Xenia
- State Ohio
- Postcode 45385
- Country United States
