Knickerbocker Pools & Spas
2000 US-68, Xenia, Ohio, 45385
Knickerbocker Pools & Spas has a mixed reputation. Many customers are very happy with their service, praising the technicians for being professional, knowledgeable, and efficient. They are seen as a reliable choice for pool and spa maintenance and repairs. However, there are significant complaints regarding customer service, communication, and occasional unprofessional behavior. While the product itself is often highly rated, the customer service experience can be inconsistent, leading to frustration for some clients.
We analyze 66 public reviews for Knickerbocker Pools & Spas using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Professional and knowledgeable technicians
- Efficient and quality work
- Reliable service
✗ Areas to Improve
- Inconsistent customer service
- Communication issues
- Some reports of unprofessional behavior
- Do they offer maintenance plans?
- Are their technicians licensed?
- How do they handle warranty claims?
Technicians are very professional and helpful.
Great work, very reliable.
They ghosted us after the initial job.
- Category Home Services
- Neighborhood Xenia
- City Xenia
- State Ohio
- Postcode 45385
- Country United States
