Personal Care · Nail Salon
Generation Nails
9615 S Western Ave, Chicago, Illinois, 60643
Google Maps
Updated: 18 May 2026
Authenticity Score: 76/100
About
Generation Nails has a mixed reputation. While many clients love the work of specific technicians like Tee and Andy, there are significant and recurring complaints about unprofessionalism, poor customer service, and hygiene issues. It is a salon where the experience can be very inconsistent, and some clients have had serious negative outcomes.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Generation Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
60/100
Staff Behavior
55/100
Pro Tip
Try to book with a recommended technician to ensure a better experience.
Cleanliness: Needs improvement
Service: Variable
Pros & Cons
✓ What Works Well
- Skilled technicians for nail art
- Efficient and quick service
- Many loyal customers
✗ Areas to Improve
- Concerns about cleanliness and hygiene
- Inconsistent customer service
- Reports of rude staff
Frequently Asked Questions
- Do you take walk-ins?
- Is there a rewards program?
- Do you accept credit cards?
User Feedback
Hit or miss service.
Tee is the best.
Not the best bang for the buck if you get a bad tech.
Quick Info
- Category Personal Care
- Neighborhood Chicago
- City Chicago
- State Illinois
- Postcode 60643
- Country United States
More Personal Care
More in Chicago
