Gerber Collision & Glass
1001 Lee St, Des Plaines, Illinois, 60018
Gerber Collision & Glass in Des Plaines has a very mixed reputation. While some customers praise the staff for their professionalism and helpfulness, a significant number of reviewers report feeling scammed, overcharged, or subjected to poor workmanship. The shop's consistency is a major issue, with many customers feeling like they are being taken advantage of. It's a convenient location, but experiences vary wildly.
We analyze 71 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.
Get a written estimate before any work begins and avoid paying in cash if you want a paper trail.
✓ What Works Well
- Convenient location
- Some helpful staff
- Good body work
✗ Areas to Improve
- Frequent reports of scams
- Poor communication
- Inconsistent pricing
- Are they honest about pricing?
- Do they offer free diagnostics?
- Is the manager always available?
They fixed my car quickly.
Felt like I was being ripped off.
Management is very difficult to deal with.
- Category Automobile
- City Des Plaines
- State Illinois
- Postcode 60018
- Country United States
