Gerber Collision & Glass
Automobile · Collision Repair

Gerber Collision & Glass

638 W Genesee St, Syracuse, New York, 13204

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Gerber Collision on W Genesee is a mixed bag. Some customers have had great experiences with high-quality repairs and professional service. However, there are many reports of long wait times, poor communication, and even some serious allegations of poor workmanship and theft. It's a place where you might get lucky, but it's definitely not the most consistent shop in town.

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We analyze 71 public reviews for Gerber Collision & Glass using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

Always ask for a clear timeline and get regular updates on your repair status.

Collision experts
Insurance claim experts
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Professional staff
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Poor communication
  • Inconsistent quality
Frequently Asked Questions
  • Do you work with all insurance companies?
  • How long for a body repair?
  • Do you provide loaner cars?
User Feedback

Car looks brand new

Poor communication

Long wait for repairs