Google Austin - West 2nd Street
500 W 2nd St, Austin, Texas, 78701
Google's Austin office is viewed as an impressive, modern facility that adds to the city's skyline. However, the public reviews are heavily skewed by users venting about Google's broader products, such as Fiber, search, and account support. While employees and visitors praise the office's design and amenities, the general public is often frustrated by the lack of accessible customer support for Google's services.
We analyze 69 public reviews for Google Austin - West 2nd Street using our data models and filter out spam to highlight only authentic feedback.
Do not visit this location for technical support; it is a corporate office and not open to the public.
✓ What Works Well
- Impressive modern office design
- Great amenities for employees
- Iconic Austin skyline addition
✗ Areas to Improve
- Lack of public customer support
- Frustrating experiences with Google Fiber
- Difficulty reaching a human for help
- How do I get technical support?
- Is the office open to the public?
- Why is my internet service down?
Beautiful building, but no public support.
Google Fiber service is unreliable.
Great office, but Google's support is non-existent.
- Category Other
- Neighborhood Austin
- City Austin
- State Texas
- Postcode 78701
- Country United States
