Texas Health and Human Services Commission
7701 Metropolis Dr, Bldg 12 #100, Austin, Texas, 78744
This office is a mixed bag. Some visitors have a quick, easy time, while others feel like they are getting the runaround. The staff can be hit or miss—some are incredibly kind and helpful, while others seem burnt out or rude. It is best to go early and bring every single piece of documentation you have to avoid multiple trips.
We analyze 71 public reviews for Texas Health and Human Services Commission using our data models and filter out spam to highlight only authentic feedback.
Arrive right when they open at 8 AM to beat the worst of the crowds.
✓ What Works Well
- Fast service (sometimes)
- Helpful staff members
- Clean facility
✗ Areas to Improve
- Long wait times
- Inconsistent information
- Rude staff
- What documents do I need to bring?
- Is it busy in the morning?
- Can I drop off paperwork in person?
Go early if you want to avoid the line.
Some workers are great, others are just miserable.
Bring all your proof of income or you will be back.
- Category Public Infrastructure
- Neighborhood Austin
- City Austin
- State Texas
- Postcode 78744
- Country United States
