Concentra Urgent Care
8868 Research Blvd, Suite 601, Austin, Texas, 78758
Experiences here are hit or miss. Some patients appreciate the quick service for routine tests, while others report long wait times and unprofessional staff. Communication regarding billing and medical records is a frequent pain point. It serves its purpose for basic occupational health needs, but many suggest looking elsewhere for complex care.
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Always call ahead to verify if they have the specific equipment (like X-ray techs) on duty before arriving.
✓ What Works Well
- Fast for simple drug tests
- Clean facility
- Some staff members are very helpful
✗ Areas to Improve
- Long wait times
- Poor communication on billing
- Unprofessional front desk staff
- Do I need an appointment for a drug test?
- Why is the billing so confusing?
- How long does it take to get results?
Service is fast if you get there early.
Staff can be rude and dismissive.
Billing surprises are common.
- Category Health & Medical
- Neighborhood North Austin
- City Austin
- State Texas
- Postcode 78758
- Country United States
