Personal Care · Hair Salon

Great Clips

620 Eastern Bypass, Ste G, Richmond, Kentucky, 40475

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Customers are split on their experience here. Many regulars swear by specific stylists like Lisa and Tara, noting they are spot on with cuts and very friendly. However, others report botched haircuts, long wait times despite using the app, and a lack of professionalism from some staff. It seems like a hit-or-miss spot depending on who is holding the scissors. Prices are decent if you catch the app deals, but some feel it is not worth the risk for a bad cut.

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We analyze 78 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 65/100
Staff Behavior 70/100
Pro Tip

Always book with a specific recommended stylist rather than taking a walk-in to avoid a bad experience.

Online Check-in
Walk-ins Welcome
Pros & Cons

✓ What Works Well

  • Friendly and talented stylists like Lisa and Tara
  • Convenient online check-in via app
  • Affordable with special offers

✗ Areas to Improve

  • Inconsistent haircut quality
  • Long wait times despite app check-in
  • Some staff appear rushed or uncaring
Frequently Asked Questions
  • Is the online check-in reliable?
  • Which stylist should I request for a fade?
  • Are the prices reasonable without coupons?
User Feedback

Hit or miss depending on the stylist

Great value if you use the app deals

Staff turnover seems high