Hometown Heating & Air Conditioning
Home Services · HVAC

Hometown Heating & Air Conditioning

5985 E Taft Rd, Syracuse, New York, 13212

Google Maps Updated: 20 May 2026
Authenticity Score: 79/100
About

Hometown Heating & Air Conditioning is a family-owned business that many customers love for their honesty and fair pricing. However, there are some very vocal critics who have had terrible experiences with installation quality and management's response to complaints. It's a company that seems to have a very loyal base but also some significant service failures.

Our Review Process
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Highest rating
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We analyze 79 public reviews for Hometown Heating & Air Conditioning using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 70/100
Pro Tip

Always get a second opinion on major installations and check their work thoroughly.

Family-owned
Emergency service
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Family-owned
  • Fast response

✗ Areas to Improve

  • Poor installation quality
  • Management can be rude
  • Inconsistent service
Frequently Asked Questions
  • Do you offer emergency service?
  • Are your technicians licensed?
  • What is your warranty policy?
User Feedback

They saved me money on my furnace.

The installation was a disaster.

Management is very unprofessional.