Honda North Service
382 Newbury St, Danvers, Massachusetts, 01923
Honda North has a very polarized reputation. Many long-term customers swear by them, citing great service advisors like Chad and Ariel. However, a significant number of recent reviews point to major communication breakdowns, long wait times, and aggressive upselling. It seems like a place where you might get excellent service if you have the right advisor, but the overall experience can be hit-or-miss, especially regarding transparency and repair timelines.
We analyze 78 public reviews for Honda North Service using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Knowledgeable service advisors
- Express service lane for small jobs
- Comfortable waiting area with amenities
✗ Areas to Improve
- Extremely long wait times
- Aggressive upselling of unnecessary services
- Poor communication on repair status
- Why is my oil change taking 3 hours?
- Can I trust the recommended maintenance list?
- How do I get a status update on my car?
Chad is the only reason I still come here.
The express lane is great, but the main service is slow.
They tried to sell me services I didn't need.
- Category Automobile
- City Danvers
- State Massachusetts
- Postcode 01923
- Country United States
