Automobile · General Auto Repair

Integrity 1st Car Pros

131 Central Ave, Grapevine, Texas, 76051

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

Integrity 1st Car Pros is widely praised for its honest, transparent, and professional service. Customers frequently mention Ashley by name, highlighting her exceptional customer service and communication. While there are a few isolated complaints about pricing or specific service issues, the overall sentiment is one of high trust and satisfaction. It is a shop that people feel comfortable recommending to friends and family.

Our Review Process
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We analyze 78 public reviews for Integrity 1st Car Pros using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 85/100
Pro Tip

Ask for a detailed breakdown of the costs before any work begins to ensure you understand the service.

Honest Service
Professional Staff
Pros & Cons

✓ What Works Well

  • Honest and transparent service
  • Exceptional customer service
  • Professional and clean facility

✗ Areas to Improve

  • Pricing can be higher than some
  • Occasional scheduling delays
  • Some reports of inconsistent communication
Frequently Asked Questions
  • Do you offer free estimates?
  • Can you handle major repairs?
  • Why is the price higher than expected?
User Feedback

Ashley is the best.

They don't try to upsell you.

Trustworthy and professional.