Kaizen Collision Center - Gilbert
Automobile · Collision Repair

Kaizen Collision Center - Gilbert

250 N Pasadena St, Gilbert, Arizona, 85233

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Kaizen Collision Center in Gilbert receives high praise for its friendly staff and quality bodywork, with many customers noting that their vehicles look brand new after repairs. However, there are significant concerns regarding communication, repair delays, and occasional quality control issues. While some customers have a seamless experience, others report frustration with administrative follow-through and the handling of insurance claims.

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We analyze 73 public reviews for Kaizen Collision Center - Gilbert using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 60/100
Pro Tip

Always ask for a clear, written timeline and follow up regularly if you don't receive the promised status updates.

Insurance coordination
ADAS calibration
Pros & Cons

✓ What Works Well

  • Excellent bodywork and paint matching
  • Friendly and helpful staff
  • Good insurance coordination

✗ Areas to Improve

  • Long repair delays
  • Inconsistent communication
  • Quality control issues
Frequently Asked Questions
  • Do you provide rental car assistance?
  • How long will my repair take?
  • Do you work on electric vehicles?
User Feedback

My car looks brand new, great job!

Communication was poor, took way too long.

Staff is very friendly and professional.