Ulta Beauty
Retail & Malls · Beauty Store

Ulta Beauty

2779 S Market St, empty, Gilbert, Arizona, 85295

Google Maps Updated: 18 May 2026
Authenticity Score: 80/100
About

Ulta Beauty in Gilbert has a very polarized reputation. Many customers love the helpful, knowledgeable staff and great product selection. However, there are numerous reports of rude, dismissive, and even discriminatory behavior from management and staff. It seems to be a hit-or-miss experience depending on the day and the staff on duty.

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We analyze 78 public reviews for Ulta Beauty using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 60/100
Pro Tip

Check online for product availability before visiting, and don't hesitate to ask for a different associate if you feel uncomfortable.

Wide selection
Inconsistent service
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Great product selection
  • Clean and organized store

✗ Areas to Improve

  • Rude and dismissive staff
  • Discriminatory behavior
  • Inconsistent customer service
Frequently Asked Questions
  • Is it clean?
  • Are they helpful?
  • Do they have good products?
User Feedback

Great service and helpful

Rude and unprofessional

Hit or miss service