Automobile · Off-Road Shop

Total Offroad & More: Truck, SUV, & Jeep 4x4 Parts - Gilbert, AZ

30 E Williams Field Rd, Gilbert, Arizona, 85295

Google Maps Updated: 19 May 2026
Authenticity Score: 69/100
About

Total Offroad & More in Gilbert receives mixed feedback. Many customers appreciate the knowledgeable staff and quality work on their trucks and Jeeps. However, there are significant complaints regarding poor customer service, long wait times, and issues with accountability when repairs go wrong. While some find the shop to be a reliable partner for their builds, others warn of potential frustration and poor business practices.

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We analyze 76 public reviews for Total Offroad & More: Truck, SUV, & Jeep 4x4 Parts - Gilbert, AZ using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 50/100
Pro Tip

Always get a written estimate and confirm the scope of work before authorizing any repairs.

Off-road specialists
Custom builds
Pros & Cons

✓ What Works Well

  • Knowledgeable staff
  • Quality workmanship
  • Good selection of parts

✗ Areas to Improve

  • Poor customer service
  • Long wait times
  • Lack of accountability
Frequently Asked Questions
  • Do you offer custom builds?
  • What is your turnaround time?
  • Do you work on all off-road vehicles?
User Feedback

Jeff and his team are excellent.

They did a poor job and wouldn't fix it.

Great service, very professional.